Privacy Policy

What type of information do we collect?

We collect non personal and personal information, including:

Personally identifiable contact information, for example, your name, email address, contact number(s);
Personal details, for example date of birth, emergency contact information;
Medical Information derived from the Student Health Questionnaire;
Photographs; and
Feedback (usually anonymous), recommendations and personal profile.

How do you collect information?

When you conduct a transaction on our website, message us on a Contact Form or subscribe to a newsletter, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.

Why do you collect such personal information?

We collect non-personal and personal Information for the following purposes:

To provide and operate our classes;
To keep you abreast with general or personalised service-related notices and promotional messages, for example, class schedules and any changes to it, to inform you about future classes and events that may be of interest, to send out occasional electronic newsletters and to see where students are based/travelling from;
To ensure children's yoga classes are suitable for your children and in case of emergency;
To ensure teaching practices and methods employed are suitable and safe for all students;
To tailor classes to the students attending;
To use on social media or other advertisements (where permission has been granted) to promote classes, to create birthday cards, party bags etc for children’s yoga parties;
To ensure classes are meeting your needs, to improve classes, for promotional, marketing and training purposes; and
To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors' personal information?

Whole Yoga & Mindfulness is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by Whole Yoga & Mindfulness adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service provided.

We also store your information in the following ways for internal record keeping purposes:

Electronically in a spreadsheet, on registers, in email address books;
Electronically on a personal computers; and
Electronically and on paper copies.

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to confirm, query or cancel services, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about Whole Yoga & Mindfulness, or as otherwise necessary to contact you to enforce applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How long will you keep my information?

Email addresses will be kept until you ask to be removed from all mailing lists.
Personal details and medical information are kept until you cease attending classes, at which point documents will be destroyed.
Photographs are stored indefinitely.
Feedback is stored indefinitely.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Whole Yoga & Mindfulness will never pass on any information to any other parties.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at arlene@wholeyogamindfulness.com

Our website address is: https://www.wholeyogamindfulness.com

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